Darryl Salerno, The Complete Agency Management Handbook: Your Guide to Greater Success and Profitability

Joanne Shwed is an absolute pleasure to work with. She guided me through the process of producing my first book, helping me boil down forty years of management experience into a flowing work that I’m very proud of. She is extremely knowledgeable about all aspects of the development and completion of literature including the consistency of language, the proper use of images and graphics and the most effective way to publish and gain wider readership. She is very thorough and extremely responsive. Although I consider myself an advanced student of English, Joanne repeatedly suggested changes that made the text much better. Thank you, Joanne. I couldn’t have done it without you.