William H. Lucy and David L. Phillips, Tomorrow’s Cities, Tomorrow’s Suburbs

What a pleasure it was to work with Joanne Shwed on our book! We were impressed with the thoroughness she demonstrated in understanding our “story” as well as attention to editorial detail. Thanks for her grammatical expertise and visual acumen in identifying issues and framing them promptly for easy resolution. Her comments, notes, and suggestions were consistent, timely, and helpful. In several instances her observations allowed us to reexamine the way we told our story. Our interactions, whether electronic or by phone, were concise but also personable—a humane experience in the midst of our information technology-driven culture. We look forward to possible future collaborations.