Ron Williams, Beneath the Ripples of a Pond and The Old Man with the Long White Beard: Religion or Relationship? (www.AuthorOneStop.com projects)

I thought I had a good book until it fell into the hands of Joanne. She took what I thought was good and made it worth reading and even I could not wait to turn the pages of my own book. In my opinion Joanne is an expert at seeing the little things that if corrected can improve the flow of the entire manuscript. While working with her I learned much and I pray our work is not complete. I fell in love with her.

Al Zelinka, SafeScape: Creating Safer, More Livable Communities Through Planning and Design

After enduring more than one year of missed deadlines and innumerable project managers with a national book production company, our publisher turned to Backspace Ink. Within a very short time, Joanne Shwed revived the book production effort and, in a very timely manner, had a proof copy of the document in our hands. Not only did she exceed expectations with layout, she also made numerous helpful suggestions for improving the readability of the document. Needless to say, we are very pleased with Joanne’s work and would recommend Backspace Ink without question.

James R. Adams, President, The Center for Progressive Christianity, From Literal to Literary: The Essential Reference Book for Biblical Metaphors

Joanne Shwed’s insistence on endnotes and on an exhaustive index has made my book a much more valuable reference work than it would have been without her guidance. She also managed to pick up several errors and inconsistencies in the text that I had completely overlooked. Although we argued over some points of English grammar, I found her to be understanding and cooperative at all times.

Charles E. Daye, Brandis Professor of Law, School of Law, University of North Carolina at Chapel Hill, Planning Reform in the New Century

Joanne Shwed’s work on my chapter was exceptional. She gave my draft a thorough, detailed, insightful reading. She caught instances of lack of clarity that I did not catch and frankly never would have seen—at least not until too late after publication! She was prompt and well informed about the publisher’s substantive and technical requirements, right down to footnote style. Overall Joanne’s work was both impressive to me and invaluable in making my chapter better.

William H. Lucy and David L. Phillips, Tomorrow’s Cities, Tomorrow’s Suburbs

What a pleasure it was to work with Joanne Shwed on our book! We were impressed with the thoroughness she demonstrated in understanding our “story” as well as attention to editorial detail. Thanks for her grammatical expertise and visual acumen in identifying issues and framing them promptly for easy resolution. Her comments, notes, and suggestions were consistent, timely, and helpful. In several instances her observations allowed us to reexamine the way we told our story. Our interactions, whether electronic or by phone, were concise but also personable—a humane experience in the midst of our information technology-driven culture. We look forward to possible future collaborations.

Jack Good, The Dishonest Church

When I first saw the text of my work as Joanne Shwed had designed it on the page, I remarked that she had performed the miracle of making me appear to be a person with an orderly mind. Not only was the text laid out in a way that was pleasing to the eye, but she had, with the design, emphasized my outline and thus strengthened the arguments. I consider her work to be excellent. I also found her to be a pleasant person with whom to work. After my positive experience with Joanne and The Dishonest Church, I determined to ask her assistance with a manuscript I am preparing for submission. Again, she found ways to improve the outline. In addition, her sharp eye caught a number of grammatical and stylistic errors. I now have a much stronger manuscript.

Dennison DeGregor, The Customer-Transparent Enterprise

Joanne’s attention to detail is beyond that of mere mortals. Joanne took a very complex manuscript, which I butchered during my first draft, and ironed out the wrinkles like a freshly starched and ironed shirt. My book introduced a new business paradigm to industry and the amount of standardization required to get the terminology consistent was monumental. I’m framing my second book now, so I moved Joanne up to Number One on my speed dial.

Don Saunders, The Power of Knowing How Life Works (www.AuthorOneStop.com project)

I have been provided with The Power of Knowing How Life Works, a nonreligious true story experienced by just an ordinary guy—me. I have been tasked with the incredible responsibility to distribute that knowledge to all of you. You might think that, with knowledge this powerful, the path would be simple. I was stumbling because of the large quantity of content. I manifested Joanne Shwed from the universe to help me organize and prepare for the next step of the distribution process. She is a remarkable editor, and her professionalism and personal touch, which she provides to each project, establishes a sense of comfort, which makes me feel that everything is going to be okay. Joanne’s sensitivity to the importance of my project brought a smile to my face. She will continue on my journey alongside me as we complete a series of books providing all of you with The Power of Knowing How Life Works. I recommend Joanne to everyone.